We want you to feel confident ordering from Furever Collective, which is why we offer a 100% Money-Back Guarantee.

If you are not happy with your order, you may return it to us and we will provide a refund once the item has been received.

To be eligible for a refund:

• The item must be posted back to us.
• Return postage is the customer's responsibility.
• The return request must be made within 30 days of delivery.

Please contact us at support@furevercollective.com.au before sending your item back so we can provide return instructions.

Once your return is received and reviewed, we will process your refund to your original payment method.

Australian Consumer Law

This 100% Money-Back Guarantee is provided in addition to your rights under the Australian Consumer Law. Nothing in this policy excludes or limits your rights under the Australian Consumer Law.